About Us

Overview

At Production Heating & Cooling we understand the importance of comfort and indoor air quality. For this reason we offer only the most dependable and highest quality heating and air products. We also understand the sanctity of your home. That’s why we hire the most professional, skilled and courteous HVAC technicians.

Let’s face it: it comes down to trust. Our founder Bishop C. Letson understood that from day one, and we proudly continue the tradition of honesty. Our #1 policy is simple: Be 100% honest, never sell anyone a product or service they don’t need. All of our policies are based on this simple concept of honesty. We offer:

•  Free Estimates
•  Honest and professional repair or replacement options based on your needs and budget
•  Upfront Pricing and no surprise charges. You’ll know what the cost is before we begin
•  Written Estimates
•  Service Warranties and Customer Satisfaction Guarantees
•  Field Trained Office Staff to answer your questions before we send out a technician
•  Membership and Maintenance Agreements

Policies

At Production Heating & Cooling we understand the importance of comfort and indoor air quality. For this reason, we offer only the most dependable and highest quality heating and air products. We also understand the sanctity of your home. That’s why we hire only the most professional, skilled and courteous HVAC technicians.

Let’s face it: it comes down to trust. Our founder Bishop C. Letson understood that from day one, and we proudly continue the tradition of honesty. Our #1 policy is simple: Be 100% honest, never sell anyone a product or service they don’t need. All of our policies are based on this simple concept of honesty. We offer:

• Honest and professional repair or replacement options based on your needs and budget
• Upfront Pricing and no surprise charges. You’ll know what the cost is before we begin
• Written Estimates
• Service Warranties and Customer Satisfaction Guarantees
• Field Trained Office Staff to answer your questions before we send out a technician
• Membership and Maintenance Agreements

History

A tradition of honor and honesty

After World War II, Bishop C. Letson went to work for an LP gas company in Decatur, Alabama driving gas trucks. Letson eventually became a partner in the company and spearheaded its transformation into Mid-South Heating Company. Mid-South won home heating system contracts throughout the southeastern United States and after working some jobs in Louisville, Letson decided to call our city his home. He left Mid-South and formed Production Heating Service in 1955.

Since then, the company continued to grow and evolve until it has become one of the region’s largest and best-known indoor comfort companies. Jody Letson, Bishop’s grandson and the current general manager, says, “My grandfather built this company on service and honorable business practices. And we’ve continued that tradition.”

Angie Letson, Bishop’s daughter and the service manager, said her father had a command that nobody ever broke without losing their job. “Be honest. Don’t sell anyone anything they don’t need. That’s what he always said to us,” Angie says.