Information

FAQ

• How important is it to have my system serviced regularly?

  Very important. Servicing prolongs the life, efficiency and safety of your equipment. All manufacturers require yearly service to maintain warranty status and the EPA (Environmental Protection Agency) recommends yearly inspections.

• How often should I check/change my furnace filter?

  1” filter - check or change monthly
  1” electrostatic - clean monthly
  4” media - check quarterly, change as needed
  Electronic (E.A.C.) - clean bi-monthly

• Can I service my own equipment?

  Yes, but it is preferable to have it serviced by a qualified service technician. A certified technician is a professional who has been trained to work with the high and low voltage electrical and extreme pressures found on your system.

• Should I cover my air conditioner during winter months?

  Yes, but only the top of the unit.

• What are the benefits of having my duct system cleaned?

  Studies have shown that home duct systems should be kept clean to reduce allergens and dust particles in the air stream of your home and prolong the life and efficiency of your equipment.

• What can help my allergy symptoms in my home?

  Better filtration, humidification, ultra-violet lights and duct cleaning.

• How do I know if I need a programmable thermostat for my home?

  Are homeowners home during the day or night?
  Do you change your temperature settings many times during the day or night?
  Do you have a problem remembering to change your filter?
  
  If you have answered “yes” to any of these questions, a programmable thermostat may benefit you.

• Is R-22 Freon really being phased out?

  Definitely yes. The Clean Air Act of 1990 mandated a complete phase-out of R-22 and in 1996 a production cap was placed on its production. Production of R-22 will be banned completely in 2020.
  
  The replacement is a much more environmentally friendly chemical, R-410A.

• What do S.E.E.R., A.F.U.E. and H.S.P.F. mean?

  S.E.E.R. stands for Seasonal Energy Efficiency Rate; A.F.U.E. stands for Annual Fuel Utilization Efficiency; and H.S.P.F. stands for Heating Seasonal Performance Factor. These are the most commonly used terms to describe equipment efficiencies. The higher the number, the better.

• Will Production Heating’s service technician really come out at 2:00 a.m. if my system stops working?

  YES!

Before you call us

Five things to check before calling for service

•  Check the breakers to the furnace or air-conditioner
•  Check and/or clean air filter
•  Check the switch on the side of the furnace
•  Make sure thermostat selector switch is set properly
•  Make sure the solid blower door is secured to the furnace

Improve Your Energy Bills

Here are ways you can take action to decrease your energy bills:

•  Change your air filters regularly
•  Have maintenance on your HVAC equipment regularly.
•  Install a programmable thermostat
•  Seal your heating and cooling ducts to reduce drafts, moisture, dust, pollen and noise
•  Install effective insulation in floors, walls and attics
•  Install high-performance windows
•  Use efficient products, such as appliances and lighting systems
•  High Efficiency Water Heaters
•  Solar PV System for sustainable energy